Terms and Conditions for Petitt Heating & Cooling

Effective Date: 2/6/25

By using the services provided by Petitt Heating & Cooling (“we,” “us,” or “our”), you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

1. Brand Name
Petitt Heating & Cooling

2. Types of Messages You May Receive
By providing your contact information and opting into communications from us, you agree to receive the following types of messages:

• Appointment reminders
• Service updates
• Promotional and marketing messages
• Informational and customer support messages

3. Message Frequency Disclosure
The frequency of messages you receive may vary depending on service needs, appointment schedules, and promotional campaigns. For appointment-related communications, you may receive up to two messages per appointment.

4. Opt-In for SMS Notifications
By providing your phone number and opting in to receive text messages, you consent to receive SMS notifications from Petitt Heating & Cooling, including appointment reminders, service updates, and promotional communications. Consent to receive these messages is not a condition of purchase. You may opt in either in person or during a phone call initiated by you.

Upon first registration, you will be asked for your phone number and notified about the possibility of receiving text messages, including the following:

• Message and data rates may apply
• Message frequency may vary
• Instructions on how to unsubscribe by replying “STOP” or requesting help by replying “HELP”
• Your contact information will not be shared with third parties for marketing or promotional purposes

5. Message and Data Rates Disclosure
Standard message and data rates may apply when receiving text messages from us. Please check with your mobile carrier for details regarding any applicable charges.

6. Opt-Out Instructions
You may opt out of receiving SMS communications at any time by replying “STOP” to any message you receive from us. If you need assistance, reply “HELP” or contact us at digital@explorehvac.com.

7. Customer Care Contact Information
For any questions or concerns regarding our messages, services, or this policy, please contact us at digital@explorehvac.com.

8. Privacy and Data Security
We are committed to protecting your privacy. Your contact information will only be used for the purposes described above and will not be sold or shared with third parties for marketing purposes. For additional details, please review our Privacy Policy.

9. Changes to These Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on our website, with the effective date updated accordingly.

10. Acceptance of Terms
By using our services, you confirm that you have read, understood, and agree to these Terms and Conditions.