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8am to 5pm Monday – Friday

24/7 Emergency Services

We offer 10-year parts and labor warranty on our units and lifetime warranty on compressor and heat exchanger

For a Limited Time, we are offering 0% financing for up to 60 months with qualifying equipment.

Botón de Emergencia EMERGENCY 24 / 7 CALL US NOW: 615-654-0814

Privacy Policy for Petitt Heating & Cooling

Effective Date: 9 Sep – 2024

This Privacy Policy describes how Petitt Heating & Cooling (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website(s) or use our services. By accessing or using our website, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes information you provide directly, such as your name, email address, phone number, and other contact details when you fill out forms or interact with our website.
  • Automatically Collected Information: We automatically collect certain information about your device and usage of our website, including IP addresses, browser type, pages visited, and the time spent on those pages.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our website. Cookies are small data files stored on your device that help us improve your experience on our website.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide, operate, and maintain our website and services
  • To improve, personalize, and expand our website and services
  • To understand and analyze how you use our website and services
  • To communicate with you, including responding to your inquiries and providing customer support
  • To send you marketing and promotional communications, including newsletters, based on your preferences
  • To comply with legal obligations and resolve any disputes

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following situations:

  • With service providers who help us operate our website and services, subject to strict confidentiality obligations
  • When required by law or to comply with legal processes
  • To protect the rights, property, or safety of Petitt Heating & Cooling, our users, or others

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor and analyze website traffic, improve the website, and enhance user experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure.

6. Your Choices and Rights

  • Opting Out of Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
  • Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communications.
  • SMS Consent: By submitting any form on this website, you agree to receive SMS communications from Petitt Heating & Cooling. Carrier and data rates may apply. Message frequency may vary. Reply “STOP” at any time to end messaging or “HELP” for more information.

Alternatively, you may state: “Any information entered on this page will not be used to initiate SMS communications.”

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at digital@exploremedia.com.