Vented gas logs require a working chimney to expel the exhaust and gases generated during operation. Ventless gas logs do not require a chimney and can be installed in homes without one. Ventless systems burn gas cleanly, but they do create some moisture and require proper room ventilation.

Vented gas logs require a working chimney and produce a more realistic flame, but they are less efficient at heating since much of the heat escapes through the vent.

Ventless gas logs don’t require a chimney and are more efficient at heating because all of the heat stays inside your home, but they can produce more moisture and require careful monitoring.

The cost of gas log installation can vary depending on the type of logs, the complexity of the setup, and any modifications needed to your existing fireplace or gas lines. While some competitors may not be upfront about pricing, we believe in transparency and offer a detailed quote before any work begins.

After installation, ongoing costs for gas logs include fuel costs (natural gas or propane) and annual maintenance. Fuel costs depend on usage and your local gas rates, while maintenance typically involves cleaning and inspecting the logs for any damage. 

When properly installed and maintained, gas logs are considered safe to use in your home. As with any heating device, there are safety precautions to keep in mind, but following a few key guidelines can minimize risks.

• Professional Installation: Gas logs should always be installed by a licensed professional to ensure safety and proper functionality.
• Follow Manufacturer’s Instructions: Using gas logs as directed by the manufacturer is essential for safe operation.
• Annual Inspections: Have your gas logs inspected by a certified technician at least once a year to catch any potential issues before they become serious problems.
• Carbon Monoxide Detectors: Install carbon monoxide detectors throughout your home to alert you of any potential gas leaks before they pose a danger.

Yes, gas logs are generally safe for homes with children or pets. But like any heating appliance, they require caution. The logs themselves don’t get too hot to the touch, but the fireplace and surrounding areas can. You can opt for a protective screen or barrier to keep little ones or pets from getting too close. Always make sure gas logs are professionally installed to prevent potential hazards.

Yes! Gas logs are known for their high efficiency and ability to provide plenty of heat for any room in your home. They generate enough warmth to keep everyone in the room comfortable, even when spread out.

While gas logs aren’t designed to heat an entire home, they are perfect for zone heating. By turning down your thermostat and using gas logs to heat the rooms you’re in, you can enjoy a cozy atmosphere and save on energy costs during the winter.

Yes! One of the great advantages of gas logs is that they don’t require electricity to operate. Even during a power outage, you can light the pilot flame and enjoy both light and heat in your home. This feature provides peace of mind, especially during winter storms or other weather-related emergencies.

Yes, gas logs require a dedicated gas line for safe operation. The gas line should be properly installed to ensure there are no leaks or issues with gas flow. If your home doesn’t have a gas line, you’ll need a professional to install one. We offer full gas log installation services to make sure your logs operate safely and efficiently.

Gas logs can be installed in your outdoor fireplace, but it’s important to choose logs that are specifically designed for outdoor use. These models are more weather-resistant and built to handle exposure to moisture and varying temperatures.

The gas lines also need to be installed properly to withstand outdoor conditions and temperature changes. An expert can help you choose the right gas logs for your outdoor fireplace and ensure that installation is done correctly, so your system functions safely and lasts for years to come.

If your gas logs aren’t working, the first thing to check is something simple—the remote. It may sound basic, but low batteries in your gas system’s remote are often the culprit. Try replacing them first. 

If the remote isn’t the issue, here are some other common reasons your gas logs might not be working:

• The gas igniter isn’t sparking.
• The pilot light is off.
• The gas valve is closed instead of open.
• The thermocouple or thermopile may need adjustment.
• The gas line could be clogged or blocked.

What should you do next? We recommend calling in a professional gas log technician to safely and efficiently troubleshoot your gas logs. Attempting to fix the issue yourself could lead to bigger problems, especially if parts are replaced or adjusted incorrectly.

Here are some common causes of gas log smells:

• Gas Leaks: If you smell a strong, rotten egg odor, this could indicate a gas leak. In this case, immediately turn off your gas supply, leave your home, and contact 911 and your utility company. This is a serious safety concern that requires immediate attention.
• Seasonal Burn-Off: After months of not using your gas logs during the warmer spring and summer seasons, they may emit unusual smells the first time you light them in the fall or winter. This is often a harmless burn-off of dust and debris.
• New Installation Smell: Just like a “new car smell,” newly installed gas logs can give off unfamiliar odors during the first few hours of use. These smells will typically burn off as the system settles in.

If you notice any strange odors and are unsure of the cause, it’s always best to consult a professional. Don’t risk waiting it out– if a gas leak is the issue, your home and family could be at serious risk.

Yes, gas logs do wear out over time and will eventually need to be replaced. The lifespan of your gas logs depends on factors such as how often they’re used and their overall quality. If used frequently or improperly, they may wear out in as little as 3 – 5 years.

It’s also important to replace damaged or cracked gas logs before using them again. Scheduling annual professional gas log inspections is essential to keep your system working safely and efficiently.

Signs your gas logs should be replaced:

• Physical damage like cracks or chips
• Discoloration or faded appearance
• Logs don’t produce a strong flame
• Soot buildup on the logs
• Strange odors coming from the system

If you notice any of these signs, stop using your gas logs and have them inspected by a professional to ensure safety and proper function.

Neglecting to service your gas logs can lead to a number of problems, including reduced efficiency, poor flame quality, and even safety hazards like gas leaks or carbon monoxide exposure. Annual maintenance ensures your logs are working properly and safely. 

Gas logs should not be submerged in water or cleaned with soap in your sink or bathtub, as this can cause significant damage and potentially render your logs unusable. Gas logs can (and should) be cleaned regularly with a damp cloth or soft brush, especially during the off-season.

Before you clean your gas logs, always turn off the gas and refer to the manufacturer’s instructions for safe cleaning methods. Avoid scratching or damaging the logs while cleaning. If you’re unsure or would prefer professional assistance, contact Petitt Heating & Cooling– we’re happy to help keep your gas logs in top condition!

We don’t recommend it. DIY installation or maintenance can lead to malfunctions or, even worse, dangerous risks like gas leaks or carbon monoxide exposure. To keep your home and family safe, it’s best to rely on a licensed professional for the installation, cleaning, and maintenance of your gas logs.